Resources
Your hub for student benefits information.
Explore resources to learn about your coverage and get support when you need it.
For enrollment/waiver support and account questions:
Anthem Support
Email: sae_member_support@anthem.com
Phone: (833) 332-0797
(M-F, 8 a.m.-6 p.m. PT)
For general questions about your benefits or eligibility, contact:
Benefits Office
Email: hrbenefits@caltech.edu
Phone: (626) 395-6443
(M-F, 8 a.m.-5 p.m. PT)
For plan-specific support, including claims, coverage, ID cards, and account questions:
Medical and Dental Plan: Anthem Student Advantage
Website: studentca.anthem.com/student/schools/caltech
Phone: (833) 332-0797
Anthem Concierge
Ruben Rodriquez
Phone: (626) 395-6628
Email: Caltech_concierge_anthem@caltech.edu
Vision Plan: EyeMed
Website: https://www.eyemed.com/en-us/
Phone: (866) 800-5457
For on-campus appointments, referral guidance, or help determining where to start:
Student Wellness Services (SWS) – On campus Counseling, Health, and Occupational Therapy Services
Website: wellness.caltech.edu
Email: studentwellness@caltech.edu
Phone: (626) 395-8331, M-F 8 a.m.-5 p.m.
After-hours Crisis Services (24/7): (626) 395-8331; press 2 and stay on the line
Q: What if I am eligible for the 2025-2026 plan year?
A: If you are a newly registered student that starts in the Winter, Spring, or Summer term, you must take the same action requirements (actively waive medical/dental and/or enroll in vision) within 30 days of receiving notification from Human Resources. Please contact hrbenefits@caltech.edu to enroll. View the 2025-2026 Benefits at a Glance for more details.
| Medical Plan* Student cost per term | 2025-26 |
| Undergraduate student | $1,683 |
| Graduate student* | $168.30 |
| Graduate Student’s cost per term including dependent(s) | |
| Student + 1 Dependent | $1,009.80 |
| Student + 2 or more dependents | $1,851.30 |
*Dental and vision plan rates for 2025–2026 align with the 2026-2027 Benefits Guide.
Q: If I’m covered under my parent’s insurance plan or other coverage, why would I need the Caltech medical insurance?
A: The Caltech Student Medical Plan, offered through Anthem Student Advantage, is designed to meet your unique needs as a student. This includes helping you pay for covered medical care, prescription drugs, and mental health services you receive while at school, at home, and while traveling or studying abroad. If you have access to coverage under your parent’s insurance plan, please compare the plans, including coverages and costs, to determine what is the best option for you. You can waive Caltech medical coverage if your parent’s insurance meets the waiver requirements.
Q: Can I visit Student Wellness Services if I am not enrolled in Caltech medical insurance?
A: Yes, the cost for Student Wellness Services for registered students is included in the health fee which is part of your tuition.
Q: What happens to my coverage when I graduate, go on leave, or withdraw from Caltech mid-year?
A: Your medical coverage will terminate at the end of the insurance trimester unless you are on a registered leave, or if you provide notice within 30 days that you would like it to end the next month. Refer to the Continuing Coverage information on the How to Enroll or Waive page for additional information.
Q: How can I make sure I visit an in-network provider?
A: Please use the following links to search for in-network providers:
Anthem Student Advantage Medical
Anthem Student Advantage Dental
EyeMed Vision
Q: Where can I obtain a copy of my insurance card(s)?
A: Please use the following links to access your insurance card(s):
Anthem CA
EyeMed website
Q: Who can I talk to if I have questions about insurance bills or Explanation of Benefits?
A: If you are enrolled in the Anthem Medical or Dental plan, you can contact the Caltech Anthem Concierge by calling (626) 395-6628 or emailing Caltech_anthem_concierge@caltech.edu. If you have a question about your Vision plan, contact EyeMed at (866) 800-5457.
Q: Why is Anthem requesting my Social Security Number (SSN)?
A: Anthem is required to provide Form 1095-B (Health Coverage) to you and to the Internal Revenue Service (IRS). You will use this form to prepare your individual tax return. The law requires SSNs to be reported on Form 1095-B. Visit the IRS webpage for additional information or contact our Anthem Concierge if you need assistance providing your SSN to Anthem.
Q: Why did I receive an out-of-network bill for a visit to an in-network hospital?
A: Most services received at in-network hospital, even for emergencies, are processed at the in-network level. However, some services received such as ambulances for emergency transport, emergency room physicians, and anesthesiologists may be billed as out-of-network, as these providers typically do not participate in any networks.
Q: Who do I talk to about a charge on my bursar account that I believe is incorrect?
A: Send an email to hrbenefits@caltech.edu or call (626) 395-6443.
Q: Can I use financial aid to pay for student health insurance?
A: Yes, contact the Caltech Financial Aid Office for more details.
Q: Does Caltech offer any benefits to help with dependent childcare coverage for graduate students?
A: Caltech provides graduate students with a subsidized benefit for backup childcare through care.com, and they may apply for the Caltech Childcare Assistance Program (CCAP).