Skip to main content

Resources

Your benefits information center.

resources icon

Your central place for contacts, guides, videos, and plan documents to help you use and understand your benefits.

Enroll or make changes by accessing MyBenefits through access.caltech.edu.

For general questions about your benefits, eligibility, or how to enroll contact:

Benefits Office
hrbenefits@caltech.edu or call (626) 395-6443
(M—F, 8 a.m.—5 p.m. PT)

For plan-specific support, including claims, coverage, ID cards, and account questions:

Contact the plan provider by using this contact list.

Our Anthem Concierge is also available to help confirm if providers are in the Anthem network or help you understand the plan better before enrolling.

Insurance Plan Carrier / Vendor Group Number(s) Phone Website & Mobile App
Medical and Prescription Drug — Anthem Anthem HMO: 175104H200
High Deductible PPO: 175104M277
BlueCard (Outside CA): 175105M263
Owens Valley PPO: 175105M265
(866) 820-0765
M–F 8am–6pm PT
anthem.com/ca/Caltech
Mobile App: Sydney Health
Medical and Prescription Drug — Kaiser Kaiser Southern California: 101829-1
Washington: 4918800
CA: (800) 464-4000
Available 24/7, excluding major holidays
WA: (888) 901-4636
M–F 8am–5pm PT
my.kp.org/Caltech
Mobile App: Kaiser Permanente
Dental — Delta Dental PPO (Enhanced) Delta Dental PPO (Enhanced) 3608-12001 800-335-8227 (888-DELTA-CS)
M–F 5am–5pm PT
www1.deltadentalins.com/group-sites/caltech.html
Mobile App: Delta Dental Mobile App
Dental — Delta Dental PPO (Standard) Delta Dental PPO (Standard) 3608-2001 800-335-8227 (888-DELTA-CS)
M–F 5am–5pm PT
www1.deltadentalins.com/group-sites/caltech.html
Mobile App: Delta Dental Mobile App
Dental — MetLife DHMO (Southern CA only) MetLife DHMO (Southern CA only) 136384-0001 (800) 880-1800
M–F 5am–8pm PT
metlife.com/info/caltech
Mobile App: MetLife US App
Vision VSP 12250422-0300 (800) 877-7195
M–Sat 6am–5pm PT
caltech.vspforme.com
Mobile App: VSP Vision Care
Health Flexible Spending Account (FSA) HealthEquity N/A (866) 346-5800
Available 24/7
learn.healthequity.com/caltech
Mobile App: HealthEquity
Dependent Day Care FSA Account HealthEquity N/A (866) 346-5800
Available 24/7
learn.healthequity.com/caltech
Mobile App: HealthEquity
Health Savings Account (HSA) HealthEquity N/A (866) 346-5800
Available 24/7
learn.healthequity.com/caltech
Mobile App: HealthEquity
Basic Life Unum 943496 (800) 445-0402
M–F 5am–5pm PT
learn.unum.com/Caltech
Mobile App: MyUnum for Members
Basic Long-Term Disability (LTD) Unum 943497 (800) 985-2429
M–F 5am–5pm PT
learn.unum.com/Caltech
Mobile App: MyUnum for Members
Supplemental Life Insurance Unum 943496 (800) 445-0402
M–F 5am–5pm PT
learn.unum.com/Caltech
Mobile App: MyUnum for Members
Short-Term Disability (STD) Unum 943495 (800) 985-2429
M–F 5am–5pm PT
learn.unum.com/Caltech
Mobile App: MyUnum for Members
Accidental Death & Dismemberment (AD&D) Unum 943496 (800) 445-0402
M–F 5am–5pm PT
learn.unum.com/Caltech
Mobile App: MyUnum for Members
Critical Illness Unum 477799 (800) 635-5597
M–F 5am–5pm PT
learn.unum.com/Caltech
Mobile App: MyUnum for Members
Hospital Indemnity Unum 477801 (800) 635-5597 learn.unum.com/Caltech
Mobile App: MyUnum for Members
Accident Insurance Unum 477800 (800) 635-5597 learn.unum.com/Caltech
Mobile App: MyUnum for Members
Group Legal LegalShield 302966 (888) 807-0407
M–F 5am–5pm PT
benefits.legalshield.com/Caltech
Mobile App: LegalShield and IDShield
Identity Theft Protection LegalShield 302966 (888) 807-0407
M–F 5am–5pm PT
benefits.legalshield.com/Caltech
Mobile App: LegalShield and IDShield
Long-Term Care (LTC) Insurance Genworth Policy number: 17478 (800) 416-3624
M–F 5am–5pm PT
genworth.com/caltech
Home, Auto, and Pet Insurance MetLife
Farmers GroupSelect (Discount Code: B1T)
When you call or go online for a quote, mention you are a Caltech employee. (800) 438-6388
M–F 5am–5pm PT
metlife.com/info/caltech
Additional Contacts
Medical Plan Assistance Included Health 49188800 (800) 929-0926 includedhealth.com/caltech
Mobile App: Included Health
Childcare Assistance Program Human Resources Benefits Office N/A (626) 396-6443
M–F 5am–5pm PT
Email: CCAP@caltech.edu
Backup Childcare Care.com N/A (855) 781-1303
Available 24/7
caltech.care.com
Mobile App: Care.com
Retiree Medical Caltech N/A (855) 251-0920
M–F 5:30am–6pm PT
caltechretireebenefits.com
Business Travel Accident (BTA) Insurance Chubb with AXA 11BCMA000180 (215) 942-8226
Available 24/7
internationalsos.com
Mobile App: International SOS
Contact Details
Base Retirement Plan TIAA Base Plan: 403497
Voluntary Plan: 403498
457(b) Deferred Compensation: 101207/403499
General questions: (800) 842-2252
M–F 5am–7pm PT
Schedule a consultation: (800) 732-8353
M–F 5am–5pm PT
tiaa.org/Caltech
Mobile App: TIAA
Voluntary Retirement Plan TIAA Base Plan: 403497
Voluntary Plan: 403498
457(b) Deferred Compensation: 101207/403499
General questions: (800) 842-2252
M–F 5am–7pm PT
Schedule a consultation: (800) 732-8353
M–F 5am–5pm PT
tiaa.org/Caltech
Mobile App: TIAA
457(b) Deferred Compensation Plan TIAA Base Plan: 403497
Voluntary Plan: 403498
457(b) Deferred Compensation: 101207/403499
General questions: (800) 842-2252
M–F 5am–7pm PT
Schedule a consultation: (800) 732-8353
M–F 5am–5pm PT
tiaa.org/Caltech
Mobile App: TIAA
Mental Wellness Program Caltech’s Staff and Faculty Consultation Center (SFCC) N/A (626) 395-8360 sfcc.caltech.edu
Email: SFCC@caltech.edu
Mental Wellness Program ComPsych N/A (888) 327-4698 guidanceresources.com
Mobile App: GuidanceNow
Web ID: Caltech
Concierge – Anthem
Anthem Concierge (Anthem members only) For Caltech: Ruben Rodriguez N/A (626) 395-6628 Email: caltech_anthem_concierge@caltech.edu

Eligibility

You are eligible for employee benefits if you are a:

  • Staff member regularly scheduled to work 20 or more hours per week.
  • Faculty member.
  • Postdoctoral scholar.

Dependent Information
If you enroll in Caltech benefits, you may also enroll your eligible dependents:

  • Your spouse.
  • Your Registered Domestic Partner (RDP). An RDP is:
    • An opposite-sex domestic partner – registration with the California Secretary of State is required (unless enrolled prior to January 1, 2011).
    • A same-sex domestic partner – registration with the California Secretary of State is required (unless enrolled prior to January 1, 2011).
  • Your children up to age 26 (coverage ends on the last day of the month in which children reach their 26th birthday).*
  • Your children age 26 and over who are incapable of employment because of a physical or mental disability. (Eligibility is subject to review and approval by the insurance carrier.)*

*This includes natural children, stepchildren, adopted children, children of a RDP, and children who you’re a court-appointed guardian.

What to Know

  • Documentation is required to confirm your dependent’s relationship to you. See chart below for additional details.
  • You must submit dependent documentation within 31 days of adding your dependent in the MyBenefits enrollment system.
  • If you don’t submit the required documents, your dependent will not be eligible for coverage.
  • You only need to submit documentation when adding a dependent. However, you will need to certify your dependents are still eligible for coverage during Annual Open Enrollment each year.

 

Benefits 101

Retirement 101

How to Enroll

Dependent Certification

What to Know

  • COBRA is available for medical, dental, vision, and the healthcare spending account.
  • Your cost for COBRA coverage is 100% of the full group rate plus an additional 2% administrative fee.
  • If you notify us of a qualifying COBRA life event, a COBRA enrollment packet will be mailed to you and your covered dependent from WageWorks, Caltech’s COBRA administrator.
  • To elect COBRA, complete the COBRA enrollment forms and return them to WageWorks by the due date listed on the form.
  • You (and your covered dependents) are eligible for up to 18 months of COBRA coverage after one of the following life events:
    • You voluntarily leave or retire from Caltech.
    • You are no longer eligible for Caltech benefits.
    • Caltech ends your employment for any reason, unless you were terminated because of gross misconduct.
  • Your covered dependents are eligible for up to 36 months of COBRA coverage after one of the following life events:
    • You are divorced or legally separated.
    • You die.
    • Your dependent no longer qualifies as a covered dependent (for example, when your dependent child reaches age 26).
  • If you have questions about COBRA, please call WageWorks at (888) 678-4881. To learn more, review the COBRA General Notice.

What to Know

  • The documentation could be in a 1095-B form issued by the insurance carrier or a 1095-C form issued by Caltech.
  • The IRS deadline for Caltech furnishing 1095-C forms is March 2 (March 3 in a leap year) or the next business day if the due date falls on a weekend or holiday.
  • While neither 1095 form is required to file your tax return, it is important to keep the form for your records.
  • For more information about the ACA and the tax form, please refer to the following documents:

 

Dependent Documentation Required
Spouse Documentation must support the current spousal relationship and include the date of marriage. Submit one of the following documents:

  • Copy of presently valid legal or religious marriage certificate, which must include the date of marriage. (If you can’t submit a certified copy within 31 days, you can temporarily submit a copy
    of the marriage license signed by the officiant.)
  • Copy of presently valid state-issued civil union registration.
Registered Domestic Partner Documentation must support the current relationship and include the date of registration. Submit the following document:

  • Copy of the California Secretary of State Certificate of Registration of Domestic Partnership.
Dependent Child Documentation must support the parental relationship and provide the child’s date of birth. Submit any one (or a combination) of the following documents:

  • Copy of the child’s legal or hospital birth certificate naming you, your spouse, or your domestic partner as the child’s parent. Hospital certificate will only be accepted if child was born
    within the last 31 days.
  • Copy of a final court order (divorce decree/custody agreement) naming you, your spouse, or your domestic partner as the child’s parent. All documents must include the following information: names
    of the child and parent, official signature, and/or court seal/stamp.
  • Copy of legal adoption papers issued by the courts naming you, your spouse, or your domestic partner as the adoptive parent. All documents must include the following information: names of the
    child and parent, official signature, and/or court seal/stamp.
  • Copy of legal guardianship papers issued by the courts naming you, your spouse, or your domestic partner as the child’s guardian. All documents must include the following information: names of
    the child and guardian, official signature, and/or court seal/stamp.
  • Copy of an order naming you, your spouse, or your domestic partner as the child’s foster parent. All documents must include the following information: names of the child and foster parent,
    official signature, and/or court seal/stamp.
  • Copy of a Qualified Medical Child Support Order (QMCSO) showing you’re required to provide medical coverage for the child. Documentation must state your current employer’s name and include the
    names of the child and parent.
If you are an employee providing documentation for a child of your spouse or domestic partner, documentation must also include the required documentation listed for the spouse or registered domestic partner.