Enroll or make changes by accessing MyBenefits through access.caltech.edu.
For general questions about your benefits, eligibility, or how to enroll contact:
Benefits Office
hrbenefits@caltech.edu or call (626) 395-6443
(M—F, 8 a.m.—5 p.m. PT)
For plan-specific support, including claims, coverage, ID cards, and account questions:
Contact the plan provider by using this contact list.
Our Anthem Concierge is also available to help confirm if providers are in the Anthem network or help you understand the plan better before enrolling.
| Insurance Plan | Carrier / Vendor | Group Number(s) | Phone | Website & Mobile App |
|---|---|---|---|---|
| Medical and Prescription Drug — Anthem | Anthem | HMO: 175104H200 High Deductible PPO: 175104M277 BlueCard (Outside CA): 175105M263 Owens Valley PPO: 175105M265 |
(866) 820-0765 M–F 8am–6pm PT |
anthem.com/ca/Caltech Mobile App: Sydney Health |
| Medical and Prescription Drug — Kaiser | Kaiser | Southern California: 101829-1 Washington: 4918800 |
CA: (800) 464-4000 Available 24/7, excluding major holidays WA: (888) 901-4636 M–F 8am–5pm PT |
my.kp.org/Caltech Mobile App: Kaiser Permanente |
| Dental — Delta Dental PPO (Enhanced) | Delta Dental PPO (Enhanced) | 3608-12001 | 800-335-8227 (888-DELTA-CS) M–F 5am–5pm PT |
www1.deltadentalins.com/group-sites/caltech.html Mobile App: Delta Dental Mobile App |
| Dental — Delta Dental PPO (Standard) | Delta Dental PPO (Standard) | 3608-2001 | 800-335-8227 (888-DELTA-CS) M–F 5am–5pm PT |
www1.deltadentalins.com/group-sites/caltech.html Mobile App: Delta Dental Mobile App |
| Dental — MetLife DHMO (Southern CA only) | MetLife DHMO (Southern CA only) | 136384-0001 | (800) 880-1800 M–F 5am–8pm PT |
metlife.com/info/caltech Mobile App: MetLife US App |
| Vision | VSP | 12250422-0300 | (800) 877-7195 M–Sat 6am–5pm PT |
caltech.vspforme.com Mobile App: VSP Vision Care |
| Health Flexible Spending Account (FSA) | HealthEquity | N/A | (866) 346-5800 Available 24/7 |
learn.healthequity.com/caltech Mobile App: HealthEquity |
| Dependent Day Care FSA Account | HealthEquity | N/A | (866) 346-5800 Available 24/7 |
learn.healthequity.com/caltech Mobile App: HealthEquity |
| Health Savings Account (HSA) | HealthEquity | N/A | (866) 346-5800 Available 24/7 |
learn.healthequity.com/caltech Mobile App: HealthEquity |
| Basic Life | Unum | 943496 | (800) 445-0402 M–F 5am–5pm PT |
learn.unum.com/Caltech Mobile App: MyUnum for Members |
| Basic Long-Term Disability (LTD) | Unum | 943497 | (800) 985-2429 M–F 5am–5pm PT |
learn.unum.com/Caltech Mobile App: MyUnum for Members |
| Supplemental Life Insurance | Unum | 943496 | (800) 445-0402 M–F 5am–5pm PT |
learn.unum.com/Caltech Mobile App: MyUnum for Members |
| Short-Term Disability (STD) | Unum | 943495 | (800) 985-2429 M–F 5am–5pm PT |
learn.unum.com/Caltech Mobile App: MyUnum for Members |
| Accidental Death & Dismemberment (AD&D) | Unum | 943496 | (800) 445-0402 M–F 5am–5pm PT |
learn.unum.com/Caltech Mobile App: MyUnum for Members |
| Critical Illness | Unum | 477799 | (800) 635-5597 M–F 5am–5pm PT |
learn.unum.com/Caltech Mobile App: MyUnum for Members |
| Hospital Indemnity | Unum | 477801 | (800) 635-5597 | learn.unum.com/Caltech Mobile App: MyUnum for Members |
| Accident Insurance | Unum | 477800 | (800) 635-5597 | learn.unum.com/Caltech Mobile App: MyUnum for Members |
| Group Legal | LegalShield | 302966 | (888) 807-0407 M–F 5am–5pm PT |
benefits.legalshield.com/Caltech Mobile App: LegalShield and IDShield |
| Identity Theft Protection | LegalShield | 302966 | (888) 807-0407 M–F 5am–5pm PT |
benefits.legalshield.com/Caltech Mobile App: LegalShield and IDShield |
| Long-Term Care (LTC) Insurance | Genworth | Policy number: 17478 | (800) 416-3624 M–F 5am–5pm PT |
genworth.com/caltech |
| Home, Auto, and Pet Insurance | MetLife Farmers GroupSelect (Discount Code: B1T) |
When you call or go online for a quote, mention you are a Caltech employee. | (800) 438-6388 M–F 5am–5pm PT |
metlife.com/info/caltech |
| Additional Contacts | ||||
| Medical Plan Assistance | Included Health | 49188800 | (800) 929-0926 | includedhealth.com/caltech Mobile App: Included Health |
| Childcare Assistance Program | Human Resources Benefits Office | N/A | (626) 396-6443 M–F 5am–5pm PT |
Email: CCAP@caltech.edu |
| Backup Childcare | Care.com | N/A | (855) 781-1303 Available 24/7 |
caltech.care.com Mobile App: Care.com |
| Retiree Medical | Caltech | N/A | (855) 251-0920 M–F 5:30am–6pm PT |
caltechretireebenefits.com |
| Business Travel Accident (BTA) Insurance | Chubb with AXA | 11BCMA000180 | (215) 942-8226 Available 24/7 |
internationalsos.com Mobile App: International SOS Contact Details |
| Base Retirement Plan | TIAA | Base Plan: 403497 Voluntary Plan: 403498 457(b) Deferred Compensation: 101207/403499 |
General questions: (800) 842-2252 M–F 5am–7pm PT Schedule a consultation: (800) 732-8353 M–F 5am–5pm PT |
tiaa.org/Caltech Mobile App: TIAA |
| Voluntary Retirement Plan | TIAA | Base Plan: 403497 Voluntary Plan: 403498 457(b) Deferred Compensation: 101207/403499 |
General questions: (800) 842-2252 M–F 5am–7pm PT Schedule a consultation: (800) 732-8353 M–F 5am–5pm PT |
tiaa.org/Caltech Mobile App: TIAA |
| 457(b) Deferred Compensation Plan | TIAA | Base Plan: 403497 Voluntary Plan: 403498 457(b) Deferred Compensation: 101207/403499 |
General questions: (800) 842-2252 M–F 5am–7pm PT Schedule a consultation: (800) 732-8353 M–F 5am–5pm PT |
tiaa.org/Caltech Mobile App: TIAA |
| Mental Wellness Program | Caltech’s Staff and Faculty Consultation Center (SFCC) | N/A | (626) 395-8360 | sfcc.caltech.edu Email: SFCC@caltech.edu |
| Mental Wellness Program | ComPsych | N/A | (888) 327-4698 | guidanceresources.com Mobile App: GuidanceNow Web ID: Caltech |
| Concierge – Anthem | ||||
| Anthem Concierge (Anthem members only) | For Caltech: Ruben Rodriguez | N/A | (626) 395-6628 | Email: caltech_anthem_concierge@caltech.edu |
Eligibility
You are eligible for employee benefits if you are a:
Dependent Information
If you enroll in Caltech benefits, you may also enroll your eligible dependents:
*This includes natural children, stepchildren, adopted children, children of a RDP, and children who you’re a court-appointed guardian.
What to Know
Benefits 101
Retirement 101
How to Enroll
Dependent Certification
Base Retirement Plan Summary of Material Modifications
(for those hired on or after January 1, 2022)
What to Know
What to Know
| Dependent | Documentation Required |
|---|---|
| Spouse | Documentation must support the current spousal relationship and include the date of marriage. Submit one of the following documents:
|
| Registered Domestic Partner | Documentation must support the current relationship and include the date of registration. Submit the following document:
|
| Dependent Child | Documentation must support the parental relationship and provide the child’s date of birth. Submit any one (or a combination) of the following documents:
|
| If you are an employee providing documentation for a child of your spouse or domestic partner, documentation must also include the required documentation listed for the spouse or registered domestic partner. | |